- Purchased Retallick's traditional news agency in 2008.
- Previously owner of Telegraph Hotel.
- Newsagents serve community, need to show resilience to changing landscape and stay true to origins.
- Retail changing with digital press, and on-line shopping habits.
- News agent important role in community, it is a meeting place in small communities, with a point for chat and connection to the community.
- Started with four delivery drivers at 3am and at 6am shop opened 7 days with over 1,000 newspapers sold.
- Only news agent in district that still delivers.
- With challenging times need to make good decisions without losing tradition.
- “Newsexpress” Group provides support with suggested layouts, ideas and strengthens the business behind the scenes.
- Today still reflect the tradition but offering a broad range of gifts.
- Created an on-line store, “One Baby Website” offering new brands and products.
- On-line sales now 20% of business and growing.
- Looking back learnt lessons that standing still is not an option, business must evolve, learn from others and listen to customers.
Strengthening future whilst still serving community.